It's always nice to start the new year with a spring in your step, and now I'm happy to say that things have got even springier here at Jenni Collins Marketing! I've joined up with ClarityCX to pool our skills and offer a brand new service for small businesses everywhere - customer focused marketing.
If you're looking to improve your relationships with potential and existing customers, or are having trouble finding interesting and engaging content for your social media posts, this is the service for you!
ClarityCX provides the Customer Experience consultancy, measuring, discovering and improving the entire customer journey. Using surveys, feedback strategies and pulse checks of your customers, they can not only identify the root cause of non-returning customers but also build on the positive experiences of your loyal advocates in order to increase spend and bring in new business.
We can then create social media posts and blogs to promote your great feedback, and feed them into a marketing strategy to build your business and increase sales. Whether you require digital marketing, copywriting or social media strategy, you can find it all in once place, working in partnership with the survey results we collect.
And what's even better, we offer a selection of services with clear, structured pricing so you can pick and choose what suits your business.
Whether you wish to attract or retain business, there’s no doubt that personal recommendations and word of mouth are some of the most powerful marketing currencies. Now you can build on them and improve both your customer experience AND your marketing!
Contact me today for more information, including the price structure
Freelance Marketing Consultant, especially that Social Media stuff.